Pine Ridge

Knit & Sew

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Warranty Services at Pine Ridge Knit & Sew

As an authorized sales and service centre for all Husqvarna Viking Sewing/Embroidery/Quilting/Serging machines, we honour the warranty policies in accordance with the guidelines set out by Husqvarna Viking. The following table is meant as a general indication of those policies, but you are incouraged to consult your dealer regarding your specific case.

When making a warranty claim, please have proof of purchase available that clearly indicates the location and date of sale.

Please note: Warranty claims are for MANUFACTURING DEFECTS ONLY. Misuse of a machine or general wear and tear is not covered under the warranty program.

MODEL Manufacturing Defects Computer Motor/ Electronics Labor/ Service Weight (lbs)
Designer Diamond Embroidery Unit 20 year 5 year 5 year 1 year 21
Designer Diamond/Deluxe/Royale 20 year 5 year 5 year 1 year 36
Designer Ruby Deluxe 20 year 5 year 5 year 1 year 35
Designer Ruby Embroidery Unit 20 year 5 year 5 year 1 year 19
Designer Topaz 20/25 20 year 5 year 5 year 1 year 32
Designer Topaz 20/25 Embroidery Unit 20 year 5 year 5 year 1 year 14
Designer Topaz 30/50 20 year 5 year 5 year 1 year 32
Designer Topaz 30/50 Embroidery Unit 20 year 5 year 5 year 1 year 19
Eden Rose 250C 20 year 5 year 5 year 1 year 30
Eden Rose 250M 10 year 2 year 2 year 1 year 27
Emerald 116/118/122 10 year 2 year 2 year 1 year 24/25/26
Emerald 183/203 10 year 2 year 2 year 1 year 27
H/Class 100Q 10 year 2 year 2 year 1 year 15
H/Class 200S 5 year 1 year 1 year 1 year 24
HCLass 500/600E & Embroidery Unit 10 year 2 year 2 year 1 year 47
H/Class E10/E20 10 year 2 year 2 year 1 year 19
Huskylock S21/S25 5 year 1 year 1 year 1 year 29/31
Mega Quilter 18 X 8 5 year 1 year 1 year 1 year 45
Opal 650/670/690 20 year 5 year 5 year 1 year 28
Platinum 16 20 year 2 year 2 year (Mechanical only) N/A 69
Platinum 3000 5 year 1 year 1 year 1 year 57
Quilt Sew Clever 5 NA NA 1 year  
Sapphire 855/875Q/930/960Q 20 year 5 year 5 year 1 year 30
Tribute 140C 20 year 5 year 5 year 1 year 30
Tribute 140M 10 year 2 year 2 year 1 year 27